In order to protect the user’s privacy, real-time tracking and location of a Broadcast are not public. From the start, until they respond to the Broadcast, responders can only see their distance to the Broadcast location. Precise Broadcast location is available only to responders that have responded to the Broadcast. Upon responding to a Broadcast, the system automatically turns on real-time tracking and gathers all necessary data about the responder (identity, location, responding time).
Responders’ safety is ensured also by hiding the exact location of the responder from the regular users – only a provisional location of the nearby responders is shown on the map. The precise responder location is shown to the person that sent the Broadcast only at the moment when the responder responds to the Broadcast.
The person sending a Broadcast can choose to invite only responders in a certain radius around him (from 1 to 100 km), or only responders verified by certain organizations (if the Broadcast is sent to the Heroes Nearby Global network). The app allows sending the Broadcast on a more private level – the option to send the Broadcast only to Private Heroes (like friends and family).
The person sending the Broadcast can determine how many responders he/she wants to respond to the Broadcast. When the desired number of responders respond to the Broadcast, the others are told that the response is no longer needed.
The community itself invites its members to the Group and has complete control over its membership.
An individual user of the Qdrome mobile app who wants to be a Responder (Hero) in the Heroes Nearby Global network has to undergo an identification check and provide a personal identity document.
The responder does not know if other invited responders and how many of them responded to the Broadcast. By hiding this information from responders the app prevents a series of unpredictable situations. For example, this prevents ill intentions of individuals whose goal may be to be alone with the person who sent the Broadcast.
In Qdrome, fake Broadcasts are the responsibility of the group administrator because the system itself cannot determine whether a call is fake or not.
In the Heroes Nearby Global network, the system has embedded a 3 fake Broadcasts rule. After the system receives a tip regarding a fake Broadcast, the user is warned and notified, and in case of repetition, the user is erased from the system.
Qdrome uses the most advanced systems and protocols for data management.
Qdrome follows the GDPR requirements requested by Google Play and Apple App Store. Besides the basic GDPR requirements requested by app stores, the team has added GDPR consents within the application so the user is fully aware of personal data usage.
It is important to note that the entire Qdrome ecosystem is fully functional and can be used without entering any personal information (except the user's email address), which means that all personal information entry is voluntary.
When the user has not activated the Broadcast, the system only occasionally takes the user's location for faster action in case of activation. The system then remembers only the last location of the user and doesn't save the user's movement data. The only case when user tracking is enabled is when the user activates the Broadcast with the tracking turned on himself or responds to a Broadcast as a responder.
We take data security seriously. Here are some of the measures and technical solutions we use for data security and protection.
We use a multi-cloud system that allows data to be used in parallel from multiple cloud solutions thus gaining on data security.
A network-based firewall that places a barrier between servers and other machines on the network to protect them from external attacks.
We select only software solutions and platforms from reputable companies that have proven high technical security standards in the field of data protection
TLS/SSL certificate for establishing authenticated and encrypted communications between the client and server sides.
